Effective Date: June 26, 2026
Welcome to Arkansas Refrigeration Specialist (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding the personal information you provide while using our website, https://thearspros.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website, request an estimate, schedule service, purchase maintenance plans, or otherwise interact with our business.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Service address
- Billing address
- Information about your HVAC, plumbing, or electrical service needs
- Appointment scheduling information
- Payment information (processed securely by third-party payment processors)
- Information submitted through our contact or estimate request forms
- Any other information you voluntarily provide
Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- Website usage statistics
This information helps us improve our Website and provide a better customer experience.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries
- Schedule service appointments
- Prepare estimates and quotations
- Perform HVAC, plumbing, and electrical services
- Process payments
- Communicate regarding appointments and service requests
- Provide customer support
- Improve our Website and services
- Send maintenance reminders and promotional communications where permitted by law
- Detect fraud or unauthorized activity
- Comply with applicable legal obligations
3. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to:
- Improve Website functionality
- Remember visitor preferences
- Analyze Website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings. Certain features of the Website may not function properly if cookies are disabled.
4. Analytics
We may use third-party analytics services, including Google Analytics, to better understand how visitors interact with our Website.
These services may collect information including:
- Device information
- Browser information
- IP address
- Pages visited
- Time spent on the Website
- User interactions
These providers process information according to their own privacy policies.
5. Communications
If you contact us or request services, we may communicate with you regarding:
- Appointment confirmations
- Service reminders
- Estimates and quotations
- Customer support
- Maintenance plan information
- Promotional offers (where permitted by law)
You may opt out of marketing communications at any time.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers that assist us with:
- Website hosting
- Payment processing
- Appointment scheduling
- Customer communications
- Website analytics
- IT support
- Business operations
These providers may use your information only as necessary to perform services on our behalf.
We may also disclose your information if required by law or to protect our legal rights.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our Website is intended for homeowners and businesses seeking professional services and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any revisions will be posted on this page with an updated Effective Date. Your continued use of the Website after such changes become effective constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Arkansas Refrigeration Specialist
Website: https://thearspros.com
We will make reasonable efforts to respond to your inquiry in a timely manner.